FAQ - StickerGirl

Frequently Asked Questions

How do I inquire about a decal I'm interested in from the website?
If you have a question about a particular decal we carry and would like to email us about it, you can reference the decal by the category/sub-category name displayed above the decal images in the library. Simply Email and we'll be more than happy to assist you.

Can I lacquer over the decal without damaging it in any way?
Yes. Our decals do withhold their integrity when lacquered to a surface with a water based lacquer. If you are unsure about our vinyl material working with the lacquer you will be using, write us an email and we would be glad to send you a sample of the vinyl material that you could test and see if it holds up.

How long does it take for the decals to be shipped and received?
We ship EVERYTHING in 24-48 business / mailing days. Generally it takes 3 - 5 business days to receive the decals through standard mail which we offer FREE from the time the order is placed. We also will ship the stickers 2 Day Priority and OverNight if you need them sooner. Larger quantity orders ship in the same time frame. Also Ultimate Decals is closed on all major holidays and this slows down our order shipping during these times.

Will StickerGirl.com disclose the information it collects to outside parties?
We never give, rent, or sell your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personally identifying information. StickerGirl.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of StickerGirl.com, our users, or others.

Do you do multi-colored decals?
Of Course!! Yes. We can do multi-colored decals, some are 8 colors.

Do I have to order the decal the way it is displayed on your site?
No. We have a huge library, several 1000's, of stock vinyl decals in a variety of different vinyl stock colors. However if you see something that you like in our online stock library and would like some adjustments to it. Please drop a brief description of what you would like in the comments field and we will get back with you shortly on an estimate for the modified decal. We pride ourselves in giving the customer what they want!

Do you take orders through the mail with payment by check or money order?
Yes. StickerGirl.com will accept checks/money orders, however we will ship your order only after we receive your payment in the mail. StickerGirl.com currently accepts most every payment type imaginable. We do encourage you to fill out the Order Form however you decide to make payment.

Do you also do wholesale orders or only retail?
Yes. If you are interesting in wholesale bulk orders of Stickers, Please contact us directly at info@stickergirl.com or call Mike toll-free at
(877) 777-SIGN(7446), Thank you.

How should I prepare the surface for the decal?
Please read these instructions all the way through before starting your application. The surface must be clean, and free of all oils, waxes and dirt. Use Windex or a comparable cleaner to clean the glass. If you use RainX, try Formula 409 to remove it. On painted surfaces wipe with a wax remover or alcohol if applying on freshly waxed paint. These Decals come to you in three layers. The top layer is called the Transfer Tape. It looks somewhat like regular masking tape. The middle layer is the actual Decal. The bottom layer is a Backing Paper treated with a release agent.

Should I use a dry method?
You will need a needle, a drivers license or a similar type squeegee. Try to apply Decal at room temperature ( 55 to 75 degrees) or above. The warmer it is, the better it works, but, try to avoid the direct sunlight. Take the drivers license or squeegee and flatten the Decal on both sides by rubbing over it. If your Decal was shipped rolled, lay it out flat and let it relax for an hour or so. The Decal will be easier to handle if flat. Next, try to make sure the air bubbles are removed as much as possible. There shouldn't be any bubbles but a few at this point.

Double check to make sure that your Sticker where meant for the inside or outside application. 99% of the time they will be for the outside. Turn the Decal upside down on the transfer tape and pull backing off SLOWLY. The backing is the heavier gauge paper. Using a needle or similar pointed object, hold edges of letters and all small areas while pulling away the backing. If a letter moves, just position it back into place by pushing backing down and move letter back to original position.

Now your ready to apply the Decal. Hold the Decal over your desired location and slowly apply the Decal to the surface. Try to touch the surface first at the center of the Decal and then flatten out to the sides. Next, use your drivers license or squeegee again to flatten as much of the Decal as possible. The transfer tape will allow you to rub the decal without damaging it.

Peel back an edge of transfer tape Slowly, your going to be watching for the small letters and corners, to make sure they are sticking to glass, and not to the transfer tape. Remember, patience is the key here. Do not rush. Once the transfer tape is removed, take your fingers and rub gently over the corners and points of your decal to make sure they are glued firmly to the surface. If by chance you have an air bubble(s), use your needle and give the air bubble(s) a small poke, this will create a small hole for the air to escape. Press around the air bubble, working the air to the small hole. The bubbles may disappear after a day or two.

REMEMBER, Once the Decal touches the glass or paint, it cannot be moved again. Patience is the key.

Should I use the wet method?
(This method should be used on most windshield applications, unless you have done this before) Mix a gallon or so of water with a few drops of dishwashing liquid. Use a spray bottle and wet the area where the decal is to be applied.

Trim away the transfer tape so that the tape is about (within 1/2") border, of your Decal. Remove the backing paper the same as the Dry Method instructions and place the Decal, still attached to the transfer tape, to the thoroughly wet surface. The decal can then be gently moved and repositioned correctly, your Decal will slide on the thin film of solution trapped between the vinyl decal and the surface. If you are doing a windshield decal and need to curve the letters, cut the transfer tape with a pair of scissors between the letters about 3/4 of the way from the top of the Decal and position the letters where needed. DO NOT cut all the way through as this will mess up your spacing between the letters. When the decal is in the final location, use a small squeegee or drivers license to squeeze the water and detergent solution out from under the decal. The transfer tape will protect the decal during this process.

CAUTION: Be sure to squeegee as much solution as possible from under the decal. Take your time, because if not enough solution is removed from under the decal, the Decal will not adhere to the surface enough to allow the easy removal of the transfer tape. Although a squeegee is the recommended tool, the water can also be removed by using your fingers, or a soft cloth. When through with the squeegee, the transfer tape can be carefully removed. Work the decal with your fingers, and a soft, absorbent cloth around the edges and corners to remove any remaining solution. Warm weather is best for this application. If there are bubbles present under the decal that cannot be removed by working them to the edge of the decal with your fingers, then a small pin or needle can be used to puncture the decal at the bubble, to remove the air. A small pin hole will not be seen after the air bubble has been worked out with the fingers.

How should I care for my decal?
In colder climates, decals on windows of vehicles can be damaged by the scraping of frost or ice from the windows. Mild window cleaner may be used to clean the windows without damage to the decal. On painted surfaces of vehicles, care must be taken when waxing. Wax will build up around the edges of the decal, and will need to be removed. Use a soft cloth, and take your time, and be gentle. DON'T DO. A brush, for example will force the wax underneath the edge of the decal, and the decal will begin to peel. Your Decal will not be damaged by normal use of car wash products, or water. Although the decals will withstand pressure washers, car washes, these will reduce the life and appearance of your Decal. The decals will not last forever, but will give you many years of enjoyment if taken care of.

How do I remove my decal?
On glass surfaces, with temperatures between 70 and 80 degrees, a razor blade scraper can be used. Decals can be removed from painted surfaces by using a heat gun or hair dryer to warm the decal to the point to where it peels off easily.

I have another question, how can I contact you?

easy... Mike@StickerGirl.com